2018 `Ohana Recap


The fifth annual eHana ‘Ohana user group conference was our biggest and best event to date. We welcomed partners from across the Commonwealth representing both our EHR and Community Partner care management platform users.

Jacob Buckley-Fortin, eHana’s CEO, opened the event with the eHana “State-of-the-Union.” This 1980s themed presentation covered all of the happenings of the past year- and there have been many happenings- and cleverly connected how, in many respects, we’re living in the future that we imagined during the 80s. Not only with smart, self-driving vehicles (shoutout to KITT) but with the vision of establishing a structure for providing care that can reduce costs below those of fee-for-service. Like self-driving cars, this is still a work in progress, but we’ve made great strides in 2018. Jake then detailed the work eHana has done to address a number of major initiatives in 2018 including the launch of our Care Management platform for Community Partners, integrating with the Massachusetts ACOs, and developing new eHana modules built for our Adult Community Clinical Services (ACCS) providers and Community Service Agencies (CSAs).

Next up was the Industry Update panel where we were joined by Vic DiGravio III, President/CEO of the Association for Behavioral Healthcare; Sophie Jones, Director of Community Partners and Social Services Integration for MassHealth; Lauren Falls, Senior Director of Behavioral Health for Community Care Cooperative (C3 ACO); and Micky Tripathi, President and CEO of MAeHC. The discussion was informative, thought-provoking and comprised varying points of view, all of which have an impact on the Massachusetts provider community we serve.     

We wrapped up the morning by reviewing the latest product updates within eHana. Some highlights (based on crowd applause) included CANS integration, Timeline Filtering, and an improved worklist.

Interested in the product update details? Reach out to eHana.

After a delicious lunch inspired by Boston’s famous North End, afternoon sessions began with informative breakout sessions. EHR users discussed best practices for expanding use of the platform, while others dug into the next steps of the Community Partner initiative. These breakout sessions were followed by six  “lightning work-groups” which were brief sessions focused on specific topics where attendees could learn about eHana initiatives, brainstorm together, and network around shared priorities. Those topic areas included Population Health & Analytics, Scheduling & Calendar Management, Messaging & Patient Portal, Data Analytics & Reporting, Support team process updates, and Dashboards & Notifications.

We closed the event with our annual awards ceremony (congrats to all the winners!) followed by a reception out on the terrace overlooking Boston Harbor. Thank you to everyone that was able to join us, we hope you had a great time and we look forward to welcoming you back for 2019!


Many thanks to #KarenAnnStudios for photographing our event!